security guard service in dhaka

Technical Profile

 

Introduction

 

Since 1995 H R S GROUP BD has been providing security to well over 200+ clients in Bangladesh. With over 1500+ dedicated personal engaged in various aspects of security the company stands not only as a pioneer but also as the leading security company in Bangladesh.

 

Range of Activities:

 

The company Specialists in the following services:

1. Security Guards Services
2. Cash Carrying Services
3. Retailers & Installers of Security Equipment’s

 

For smooth operation H R S Group of Company has following sections:

 

Recruitment and Training    : Conducts recruitment, training and completes

Initial documentation

 

Operation                     :  Roistering, Scheduling, discipline, documentation,

leave

Inspection                     :  scheduling for inspectors, inspection report, summary

Of reports and corrective

 

Sales, and marketing  :  Marketing, close contact with client customer

Relation receiving compliments, R+D

 

Administration             :  Administrative Support

Stores                            :  Procurement and distribution of clothing and

Equipment and storing procedures

 

Technical                      :  Installation, supply and maintenance of equipments.

Medical                         :   Medical inspection room.

Accounts                      :  Salary, provident fund, and welfare fund, severance

Payment and   collection of bills, preparation of

Invoices valance income tax returns.

 

Computer                     :  Running of guard scheduling program accounts

Program, pays roll program.

Legal                    : Vetting of documents, agreements and contracts, legal opinion.

Investigation                :  Investigation of incidents and verification of

Antecedents of our Company employees

 

Companies Experience:

 

1) Guard Service: Our Company was established in1995 as the pioneer in

                                Contract security,  Over the last 25 years our company has

Increased its range of activities manifold service by

Introducing guard monitoring system auto light wireless

Network, CCTV as aids to eliminate human errors and

Bring perfection.

2) Cash Carrying Service  : Our employ provides cash carrying service

                                Embassies and Multinational business house

About 2cash carrying vehicles are engaged in this duty

Daily

3) Alarm system: Our Company provides cash carrying service Embassies

                               and Multinational business.

4) Central Monitoring Station: Very recently our company has setup central

Monitoring station to give

24 hours cover to alarm system. Central Monitoring

Station ensure absolute security against theft and

Unauthorized entry even when there are no static guards at

The clients’ premises

 

Management plan for operational activities

 

1. Objective:

Management plan has been conceived to achieve the following:

1. To respond with utmost dispatch to all the requirements of client.
2. To constantly render quality and professional service during the substation of a contract.
3. To constantly monitor quality of service and to take necessary corrective action should the quality begin to fail at any point of time.
4. To provide administrative and logistic support in regards to security for smooth and efferent operation of the client.
5. Procedures for a veiling security services:
6. On receiving a request from a client about service from H R S group of company. Complete survey shall be carried out to determine the specific need of the customer.
7. On mutual consolation a schedule of service of service shall be formulated to cover the needs of the clients.
8. According to the prevailing rates charges for the service shall be worked out client.
9. A contract between the client and HRS Group of Company is to be signed before the commencement of service.
10. Client is to pay a (fully refundable on termination of contract) Mobilization fee equipment of two months charges.

 

3. Operation Procedures:

For every service a specific set of operating procedures have been worked out. These procedures have been tested over the years of the experience of the company for its effectiveness. In our procedure we have move good use of electronic devices for activity satisfactory result.

 

BRIEF Description of guard service

 

1. Recruitment: Exclusively the company management does force the recruitment and the selected of the guard. Our company is an equal opportunity employer and abides fully with the labor laws of the laws of the Government of the peoples Republic of Bangladesh.
2. Screening and verification: All incumbents are thoroughly screened and their records and personal files verified with letters from the respective police station. References are always called and antecedents are carefully studied. Copies of the bio-data’s are filed with the police authorities as an added precaution.
3. Selection: The guards are recruited on the basis of aptitude. Competence, physical appearance and fitness and previous military and pare military service. Military training is given preference over precedence however, it is not a prerequisite as a larger number of the company guards are from civilian background. A board headed at the level of Director and the final interview does the selection and Managing Director gives himself.
4. Training: After recruitment the incumbent are put on training regardless of previous experience of background. Daily morning drills are conducted at the Company office by drill Instructor retired from the Army. A training program is conducted for a period of four weeks covering the following courses.

1. Martial Art (basic Judo and Karate)
2. General Security Procedures
3. Fire Fighting
4. Traffic and parking procedures
5. Basic Guard duties
6. Guard Force Communication
7. General and post order
8. Maintenance of post log and preparation of incident repots
9. Unarmed defense
10. Introduction
11. Use personal equipment
12. Access control equipment use and procedures
13. Observation techniques
14. Basic understanding of the English Language
15. Discipline/Motivation/Etiquette
    5. Supervision: Our company has a over 20 Official/ Inspectors to supervise, monitor and check the guard force. Their duties are essential in keeping the force operation smoothly and efficiently. In addition, the Company controls requests/ complains made by the customer.
    6. Inspection system:
16. To detect absenteeism
17. TO check alertness
18. To check turnout
19. To assist guard on duty to cope with unusual situations

• Frequency of checks:

For 24 hour post

Day time 1 check

Night time 2 check

• Inspection operation:

For the purpose checking and inspection of the standard and emergency service, all the posts are to arrange in a number of routes. Each route shall bear a number. Weekly schedule of inspection shall be prepared designating inspectors (supervisors) to follow those routes at specific shifts to obviate anticipation of checking time by the guards; starting points (SP) for commencing inspection shall be different for every tour of inspection. For example if a inspector commences his inspection from House No. 02, but shall start from House No. 01, and follow the rout, Inspectors shall collect SP’s from shift-in-charge before they commence their inspection.

HRS group of company system is very much similar to that of the GRM system mentioned in this document.

During their tour of inspection the Inspectors shall make use of GEM system (Electronic Guard monitoring system is use at Adventure this system is very much similar to that of the GEM system mentioned in this document).

7. Emergency Situation Management Method’s.

H R S Group is poised to handle any kind of emergency that a client may come across, handling ant emergency there should be well equipped control room functioning round the click good tele and wireless communication system, vehicle for movement, reserve force and availability of senior officer for prompt decision and good liaison with police and fire fighting units.

HRS Group control rooms work round the clock with a complement of duty supervisors and a reserve force control room in connected with two line PABX and the duty officer of the day can be reached by telephone and mobile phone all important function division who may be needed are one connected with wireless net work of one company one microbus and one mobile patrol is attached with the control room to attend to any emergency.

HRS Group Maintains good liaison with all the police station and fire fighting units of Dhaka city.

On completion of a tour inspection shall fill in forms where he is to indicate the state of alertness of each and every guard he inspected. These forms are to be brought to notice of the shift-in-charge. Every morning all the inspection reports of the 24 hours including computer report on GEM are to review and a summitry to be prepared for appropriate action of those reports. In the event of any incident where a guards performance was below acceptable level, he shall be charge-sheeted and tried within 24 hours of occurrence and the standard operating procedures (SOP).

 

Day checks:

 

All the post in checked at least once during day time by an inspector, who inspires guards dress ad alertness or any special point.

 

Day supervisor checks:

 

On every working day one supervisor is detailed to call on Unocal’s representative for special instruction if any.

 

Night checks:

 

Every night there are 2 checks by bicycle inspectors and I check by motor inspectors.

 

Chief security officer checks:

 

In addition director officer shall visit the posts once in every wee without any prior notice.

 

 

 

 

HRS GROUP BD

(An Organization for Security Service)

 

 

CORPORATE OFFICE:

 

BNS CENTER, Plot-87, Sector # 07, Uttara, Dhaka-1230

PHONE: 01712-859670, 01924-900459, 01993356560-08

 

FAX: +880-2-48951792

 

EMAIL: hrsgroupdbd@gmail.com

 

Web: www.hrsgroupbd.com

 

Government Approved reg no- 49275(1259)

 

WE WANT TO SERVE YOU WITH ALL THE BEST.